H20 2.0

In anticipation of increased traffic due to a Summer celebrity marketing campaign and an IPO, we moved the Flow website from a clunky hard-to-update agency build to a modified Shopify template. This also gave us the opportunity to do a brand refresh.

Making the website flow.

Focus group feedback revealed Flow's opaque paperboard Tetra Pak was a larger barrier to consumers understanding that Flow was a water brand than we had originally thought. So, we shifted from bold colors and line art illustrations to fluid organic shapes, soft mesh gradients, and a more water-adjacent color palette of blues and periwinkles, with pastel versions of the flavor profiles as accents. We also incorporated more water splashes, pours, and waves, and leaned heavily into reflections, water texture, and sparkle in our photography.

Moving beyond aesthetics, we did an overhaul of collection pages to encourage product exploration and streamlined the item pages and checkout flows to increase speed to conversion.

The result was 300% growth overall, including a 5x increase in e-commerce sales

The refresh extended into Flow’s trade show booths, with wavy colors, soft blues, and an Instagram worthy color-shifting neon rainbow to relax and have a drink under. It won the 2023 CHFA Exhibit Award for small booths.

role: Creative Director
team: Aidan O’Donohue, Surya Sivanandam (web), 60Grit (booth)
company: Flow Alkaline Spring Water

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